How to work effectively with a difficult boss

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    Key Books


    Coping with Toxic Managers, Subordinates ...And Other Difficult People: Using Emotional Intelligence to Survive and Prosper


    Gray Matters : The Workplace Survival Guide


    Managing Upward: Strategies for Succeeding With Your Boss

    For Bosses, Execs & Boards

    Further to all the News and Resources provided on the site, these resources are of special note for bosses, senior managers and board members and address both good and bad boss behaviours. (Resource suggestions encouraged.) Books related to "For Bosses, Execs & Boards" are set out on  their own page.


    The-Office-The-Bad-and-the-Ugly: Personal Finance News from Yahoo! Finance

    "Here are seven signs that you are a bad boss:"

    Email Link  |  iFaveIt  |  Comments  |  Read: finance.yahoo.com


    You don't have to be a bully to succeed in business

    "Tim was a toxic boss. I'd been working in broadcasting for five years and I'd never seen behavior like this before. So I thought Tim was unusual. But he wasn't – and he isn't."

    Email Link  |  iFaveIt  |  Comments  |  Read: realbusiness.co.uk


    The Brutal Boss Questionnaire

    "Rate your boss."

    Email Link  |  iFaveIt  |  Comments  |  Read: books.google.com


    Bosses are the keystones to building employee morale

    "It is difficult to overestimate the effect a bad boss has in a workplace, but it's just as easy to undervalue the effect of a good boss.

    A survey by Yahoo! HotJobs reveals that 43 percent of American workers would leave their jobs if they didn't like the supervisor's management style or were not given adequate mentoring in their jobs."

    Email Link  |  iFaveIt  |  Comments  |  Read: bendweekly.com


    Gallup Study: Feeling Good Matters in the Workplace

    "Supervisors play a key role in worker well-being and engagement, reports the Gallup Management Journal's latest national study."

    Email Link  |  iFaveIt  |  Comments  |  Read: gmj.gallup.com


    Seven Things Employees Want Most To Be Happy At Work

    "Ask bosses what makes employees happy at work, and many are likely to think in terms of tangible rewards: a good salary, a pleasant office, generous benefits.

    Those play a role in job satisfaction, of course. But increasingly, workplace specialists are discovering that for many workers, the "happiness factor" depends heavily on intangibles, such as respect, trust, and fairness."

    Email Link  |  iFaveIt  |  Comments  |  Read: communityinvestmentnetwork.org


    Study Says Job Stress Strains The Heart, Heart Disease May Be 68% More Likely in Chronically Stressed Workers - CBS News

    "Chronic job stress may be bad news for your heart, especially if your lifestyle isn't healthy.

    So says a 12-year study of more than 10,000 British government workers in white-collar jobs.

    The bottom line: Workers were 68% more likely to die of heart disease , suffer a nonfatal heart attack, or develop angina (chest pain) if they had long-term job stress."

    Email Link  |  iFaveIt  |  Comments  |  Read: cbsnews.com


    When the Boss is a Bully

    "They verbally abuse you, humiliate you in front of others. Maybe it's because power hovers in the air, but offices tend to bring out the bully in people. We offer strategies for handling such bad bosses."

    Email Link  |  iFaveIt  |  Comments  |  Read: saundercookjeanmichel.blogspot.com


    The Office: The Bad and the Ugly, Corporate Culture Article - Inc. Article

    "Seven signs that your employees detest you. (By you, of course, we mean some other boss.)"

    Email Link  |  iFaveIt  |  Comments  |  Read: inc.com


    Boss and Workplace Issues: Are You a Bad Boss? Take this Quiz

    If you answered "Yes" to one or more of these questions, then you behave like the kind of boss employees mistrust and disrespect. They may label you a "bad boss" and work around or against you in ways you cannot anticipate or prevent.

    Email Link  |  iFaveIt  |  Comments  |  Read: bigbadbossbook.blogspot.com


    How Bad Is Your Boss? An Assessment Quiz

    How bad is your boss, really? How difficult is the situation you have

    to cope with? This quiz will help you rate your situation compared

    to others so you can better put your own boss in perspective. After

    all, you may think your boss is really bad in some ways, but not so

    bad in others, while other people may have a boss who is bad in

    many ways. This quiz will help you better understand what to do to

    deal with your situation, from making the best of it, to having a

    conversation, to bringing in a neutral third party or advocate, to

    moving on—preferably with a good reference.

    Email Link  |  iFaveIt  |  Comments  |  Read: workingwithhumans.com


    HOW TO BE A BAD BOSS

    Executive coach Paul Lemberg is a pretty upbeat guy, but he's often frustrated by how often well-meaning bosses put obstacles in front of their employees and create dysfunctional organizations. "Most discussions of management and leadership talk about what to do to help people be their best," he notes, "but they don't talk about why executives and entrepreneurs routinely do the opposite."

    Email Link  |  iFaveIt  |  Comments  |  Read: entrepreneur.com


    Good Boss, Bad Boss. Which Are You? - New York Times

    Maybe it is not them.

    If employee turnover and absenteeism within the company are too high, and productivity and morale too low, the person in charge may be the one at fault.

    To find out how good — or bad — a boss you are, the National Federation of Independent Business, a small business advocacy group, suggests asking yourself these questions:

    Email Link  |  iFaveIt  |  Comments  |  Read: nytimes.com


    What type of boss are you? | the Daily Mail

    "Have you ever wondered what type of boss you'd be? A new book gives a revealing insight into the different types of bosses, according to their star signs. Take our fun quiz and find out what type of boss you are!"

    Email Link  |  iFaveIt  |  Comments  |  Read: dailymail.co.uk


    Bad bosses run riot in one in four UK workplaces

    "Nearly one in four of UK managers are rated as 'bad' or 'dreadful', by their UK employees, and only 4% of staff would rate their bosses 10 out of 10.

    A survey of almost 1,100 UK staff, by campaigning group The Good Boss Company, reveals that 58% of respondents have looked for another job because of their bad manager."

    Email Link  |  iFaveIt  |  Comments  |  Read: personneltoday.com


    Howard to get tough on 'bully bosses' | Top stories | Breaking News 24/7 - NEWS.com.au (17-08-2005)

    "THE Howard Government is considering tougher laws to control bosses who use new workplace laws to bully or exploit workers, in an attempt to reassure nervous voters about the fairness of its industrial relations reforms."

    Email Link  |  iFaveIt  |  Comments  |  Read: news.com.au


    Do you work for a psychopath?

    "At least 1 per cent of people in power fit the personality type. Even scarier, they're often protected by employers because they're so driven to succeed."

    Email Link  |  iFaveIt  |  Comments  |  Read: theglobeandmail.com


    Oregon State Anti-Bullying Legislation Bullybusters!

    "TWO House Bills were introduced to combat Workplace Bullying in 2005 thanks to the efforts of tenacious, determined individuals and the grassroots team The Oregon Healthy Workplace Group, people just like you who have "been there."

    Email Link  |  iFaveIt  |  Comments  |  Read: bullybusters.org


    Bullying bosses face new penalties - Sunday Times - Times Online

    "The government’s taskforce on bullying will recommend that powerful new laws be introduced to tackle victimisation and stress at work. It has concluded that bullying is on the increase, adversely affecting workers’ health and company productivity."

    Email Link  |  iFaveIt  |  Comments  |  Read: timesonline.co.uk


    OfficeSolutions: Changing the Climate of a Hostile Workplace - Industry Trend or Event

    "Just what constitutes a hostile work environment? What are the effects on your employees and your bottom line? How can you change the climate of a hostile workplace? Using the resources and guidelines provided in this article, employers and employees can work together to identify problem employees, correct hostile environments, and screen future employees for hostile tendencies."

    Email Link  |  iFaveIt  |  Comments  |  Read: findarticles.com


    Fight over Bolton raises issues of appropriate managerial conduct

    "John Bolton, the embattled nominee for ambassador to the United Nations who faces a crucial committee vote Thursday, isn't the only high-powered boss whose reputation for bullying subordinates and quashing dissent is raising eyebrows. The red-faced, desk-pounding tyrant, while hardly extinct from the corner offices of corporate America, is increasingly shunned when it comes to promotion, particularly for top-tier positions."

    Email Link  |  iFaveIt  |  Comments  |  Read: kansascity.com


    TheGoodSeed

    A blog for the purpose of educating businesses on ethical leadership. Focus areas include human resources and corporate governance.

    Email Link  |  iFaveIt  |  Comments  |  Read: goodseed.blogspot.com


    Bullied workers suffer 'battle stress'

    "What do soldiers under fire and bullied workers have in common? Not much, you may think."

    Email Link  |  iFaveIt  |  Comments  |  Read: news.bbc.co.uk


    How to spot a bad boss

    "To help classify these dangerous breeds, I've created the following list of species and character descriptions of some common types of managers. These types are loosely based on some managers I have worked for over the years."

    Email Link  |  iFaveIt  |  Comments  |  Read: insight.zdnet.co.uk


    Experts to probe workplace bullying

    "An expert group is to be set up to look into ways of winning the war against workplace bullies, the Government said today."

    Email Link  |  iFaveIt  |  Comments  |  Read: 212.2.162.45


    What You See Is What You Get -- or Is It?

    "How can you tell if a company is a great place to work?"

    Email Link  |  iFaveIt  |  Comments  |  Read: fastcompany.com


    Jerk Bosses: To Coach or Can?

    "On our website, we asked over 2,000 people which of the jerk characteristics would most make them walk out the door. Here's the latest "top five" (six, really), and how they differ for men and women."

    Email Link  |  iFaveIt  |  Comments  |  Read: blog.fastcompany.com


    The Wrong Stuff

    "Is a poor economy to blame for workplace bullies and toxic bosses? No, but a business culture that celebrates aggression and toughness might be."

    Email Link  |  iFaveIt  |  Comments  |  Read: fastcompany.com


    Interview with Peter Frost on Toxic Workplaces

    "Peter Frost is an organizational behaviour professor at the University of British Columbia and author of "Toxic Emotions at Work". David Creelman spoke to him about the toxic workplaces and the toxin handlers who help contain the damage."

    Email Link  |  iFaveIt  |  Comments  |  Read: globeandmail.workopolis.com


    Bullies take toll on morale, productivity

    "Word has it that the boss who screams, threatens and belittles is more outdated than Dagwood's Mr. Dithers in the "Blondie" comic strip. Today's ideal boss is supposed to be more like a coach who teaches, encourages and supports workers to give their best efforts. But apparently there are quite a few chair-throwing Bobby Knights still out there."

    Email Link  |  iFaveIt  |  Comments  |  Read: mlive.com


    Danger: Toxic Company

    "The problem isn't that loyalty is dead or that careers are history. The real problem, argues Stanford's Jeffrey Pfeffer, is that so many companies are toxic -- and that they get exactly what they deserve."

    Email Link  |  iFaveIt  |  Comments  |  Read: fastcompany.com


    Management Advice

    The Work Advice Management Archieve from "ASK JILL" a weekly work advice column in The San Mateo County Times. Readers "Ask Jill" for advice on workplace issues. The advice columnist, Jill McGillen, is president of NEXT TURN (www.NextTurnConsulting.com), an organizational consulting and training firm. Check this link often as the contents are routinely updated.

    Email Link  |  iFaveIt  |  Comments  |  Read: nextturnconsulting.com


    Keeping up the good work

    “Don’t keep it bottled up” is more than a feel-good workplace mantra. A lack of honest communication is the top morale buster at work, according to two surveys developed by Menlo Park, Calif.-based OfficeTeam."

    Email Link  |  iFaveIt  |  Comments  |  Read: fortwayne.com


    Burnout - Is it a Burning Issue in Your Company?

    ""Not in our company" you might say, but look around you. Have some of your employees seemed to have lost a certain spark? Do you see other employees who were enthusiastic and really cooking and now they look like charred remains or dying embers?"

    Email Link  |  iFaveIt  |  Comments  |  Read: workplaceissues.com


    One in Five Americans Has Experienced Employment Discrimination, Says New FindLaw Survey

    "More than one in five Americans say they have experienced employment discrimination, according to a new poll by the legal Web site FindLaw® ( http://www.findlaw.com ). Twenty-two percent of those surveyed said they had been unfairly denied a promotion or raise by an employer because of their gender, race, age, religion or disability."

    Email Link  |  iFaveIt  |  Comments  |  Read: biz.yahoo.com


    CEO pay hikes double

    "The CEO's at the nation's largest companies saw their raises more than doubled in 2003 as the median raise handed out by S&P 500 companies to their top executives was 22.18 percent, according to a study by The Corporate Library."

    Email Link  |  iFaveIt  |  Comments  |  Read: money.cnn.com


    Great Places, Inspired Employees

    “All happy families are alike,” wrote Leo Tolstoy in Anna Karenina. And the same appears to be true of the companies on this year’s list of the Best Small & Medium Companies to Work for in America: While each company on the list is different and possesses its own unique business needs and issues, many have in common a certain special quality."

    Email Link  |  iFaveIt  |  Comments  |  Read: shrm.org


    Management Bullies Require Attention

    "What the research has shown, however, is that employees of bullies withhold the extras, i.e. they are not fully engaged or giving 100 percent. For example, they may treat customers poorly, do average as opposed to excellent work and spend countless working hours complaining about the boss to their colleagues and friends. Clearly, the organization suffers in both tangible and intangible ways when managers push employees around."

    Email Link  |  iFaveIt  |  Comments  |  Read: thebusinessledger.com


    Mismatching workers, jobs a costly mistake

    "A lot of corporate managers say it's their people who make them profitable, but a recent survey suggests that bad hiring and promotion practices are costing companies big money."

    Email Link  |  iFaveIt  |  Comments  |  Read: chicagotribune.com


    Trust is the foundation of a successful workplace

    "The Great Place to Work Institute annually authors Fortune Magazine's "100 Best Companies to Work for in America" and has been researching great places to work for more than 20 years. It has the following to say about great workplaces: "Trust between managers and employees is THE primary defining characteristic of the very best workplaces."

    Email Link  |  iFaveIt  |  Comments  |  Read: pressherald.mainetoday.com


    Wal-Mart And Sex Discrimination By The Numbers

    " A federal judge in San Francisco yesterday granted class-action status to a sex-discrimination lawsuit against Wal-Mart Stores, the nation's largest employer. The case, which now covers as many as 1.6 million current and former female Wal-Mart employees, can be decided en masse because it is based on a statistical analysis that shows Wal-Mart paid female workers less and gave them fewer promotions than men."

    Email Link  |  iFaveIt  |  Comments  |  Read: forbes.com


    US Companies Lose $105 Billion To Poor People Performance

    "Worldwide companies talk about people being their biggest asset yet they are not taking enough time to ensure they effectively select and utilize their single most important factor – their employees. Hundreds of billions are wasted as businesses squander the talent and potential of their workforce and fail to match the right people to the right jobs."

    Email Link  |  iFaveIt  |  Comments  |  Read: hrhub.com


    Psychological Harassment At Work

    A great brochure from www.thebullyinginstitute.org on its services for organizations including a short workplace warning signals checklist. Recommended for bosses. (Please note: www.badbossology.com has no financial relationship with this Institute whatsoever.)

    Email Link  |  iFaveIt  |  Comments  |  Read: bullyinginstitute.org


    It's lonely at the top

    "Almost half of bosses say that dealing with office politics is the worst thing about life at the top, according to a new poll of 1,000 chief executives."

    Email Link  |  iFaveIt  |  Comments  |  Read: businesseurope.com


    Who Wants To Work For A 'Stinky' Employer?

    "Organizations, like people, have personalities. Go into an organization and, within about 10 minutes, you can get a general sense of what it is like to work there. At the core, I would describe these "stinky" companies as rigid, arrogant and cold. People look fed up. They have that determined look you get when you have to catch the commuter train in three minutes and you're late. Their speech is abrupt."

    Email Link  |  iFaveIt  |  Comments  |  Read: theglobeandmail.com


    Resolving Workplace Conflict: 4 Ways To A Win-Win Solution

    "The effects of conflict in the workplace are widespread and costly. Its prevalence, as indicated by three serious studies, shows that 24-60% of management time and energy is spent dealing with anger. This leads to decreased productivity, increased stress among employees, hampered performance, high turnover rate, absenteeism and at its worst, violence and death."

    Email Link  |  iFaveIt  |  Comments  |  Read: webpronews.com


    How Well Does Your Boss Communicate?

    "The results of a recent survey show that a majority of professionals across many industries rate their boss average to poor when it comes to communication skills...A whopping 91% of those surveyed said effective communication is “critical” to leadership, yet less than one third said that there were enough true voices of leadership in their organizations."

    Email Link  |  iFaveIt  |  Comments  |  Read: boston.com


    Employement Engagement Higher At Double-Digit Growth Companies

    "Leaders at DDG [Double Digit Growth] companies are passionate about creating a positive working environment and culture; DDD companies provide greater opportunites and support for development; and senior leaders at DDG companies have a higher level of engagement."

    Email Link  |  iFaveIt  |  Comments  |  Read: was4.hewitt.com


    Workplace Harassment Is Not Just About Sex Anymore

    "The largest number of EEOC complaints (35.1 percent) came from allegations of race discrimination. This was followed by claims of retaliation for filing a charge or cooperating with an investigation (27.9 percent), age discrimination (23.5 percent), and discrimination based upon an employee's or applicant's disability (18.9 percent). The figures add up to more than 100 percent because numerous complaints alleged more than one kind of discrimination."

    Email Link  |  iFaveIt  |  Comments  |  Read: prnewswire.com


    Nasty People

    "I hate working with jerks. Managers who belittle and oppress one victim after another shouldn't be hired. And if people turn mean on the job, and won't change, they ought to be fired. Just about everyone I've ever met agrees with this sentiment, at least in theory."

    Email Link  |  iFaveIt  |  Comments  |  Read: cioinsight.com


    Norway Cracks Down On Bullying At Work

    "Norwegian Prime Minister Kjell Magne Bondevik said on Tuesday he hopes a new campaign to reduce bullying at work will reduce one of Europe's highest rates of sick leave. Unions and employer groups will lead the drive against teasing and harassment in a campaign costing an initial $150,000 to help combat job-related psychological problems."

    Email Link  |  iFaveIt  |  Comments  |  Read: alertnet.org


    Alternative Models of Downsizing

    "Studies by The Wyatt Company show that few downsizing episodes meet their desired goals in terms of increased competitiveness and profitability. The majority of organizations meet their immediate cost reduction goals, but this improvement is not sustained in other areas, especially in the critical long range goals of improved service and increased competitive advantage."

    Email Link  |  iFaveIt  |  Comments  |  Read: rotman.utoronto.ca


    Avoiding the Perils of Downsizing

    "Investigators (e.g., The Wyatt Company, 1994, Best Practices in Corporate Restructuring) have found that the economic gains from downsizing for the firm are below expectations. Why are the gains expected by top management unrealized? ...A second major reason is that, despite their best intentions, some firms risk cutting muscle instead of fat. They can lose key competencies or the tacit knowledge required to do the job."

    Email Link  |  iFaveIt  |  Comments  |  Read: rotman.utoronto.ca


    Alternatives to Downsizing

    "Downsizing has been a pervasive managerial practice for the past ten years. It has been the unquestioning norm that, if a company finds itself in financial difficulties, THE way out is to downsize by cutting personnel. Yet concern is growing about the human costs that accompany downsizing, and questions are being asked about its impact on the macro-economy: as more people are downsized out of jobs, who is there to buy the downsized companies' products? Furthermore we now know that downsizing rarely returns the benefits expected of it: a downsized firm is often worse placed, not better, to compete."

    Email Link  |  iFaveIt  |  Comments  |  Read: rotman.utoronto.ca


    Fair And Just Workplace Something Worth Pursuing

    "We can create workplaces that respect everyone. We can create companies that value enhancing the common good over short-term profits. These things would help:"

    Email Link  |  iFaveIt  |  Comments  |  Read: azcentral.com


    Chubb Survey: One In Four Private Companies Sued By Employees, Former Employees

    "One in four privately held companies has been sued by an employee or former employee in the past few years, according to a survey sponsored by the Chubb Group of Insurance Companies."

    Email Link  |  iFaveIt  |  Comments  |  Read: insurancejournal.com


    Business Can Gain When Worker Gets to Evaluate Boss

    "Some employers are opening themselves up to the same scrutiny by giving workers the chance to rate the boss. Experts say the practice, known as "upward feedback," can make employees feel they have a role in how their workplace is run and may yield better managers, morale and productivity."

    Email Link  |  iFaveIt  |  Comments  |  Read: newhousenews.com


    Executives Are Blind To Role In Office Politics

    "While office politics may be considered to be a fact of business life, it can cause problems both inside and outside company walls."

    Email Link  |  iFaveIt  |  Comments  |  Read: seacoastonline.com


    Bad Boss Blunders: Flip Flops, Finagling, Flaunting

    "Here are the Top 10 Big Bad Boss Blunders."

    Email Link  |  iFaveIt  |  Comments  |  Read: joanlloyd.com


    Stop Toxic Managers Before They Stop You

    "Some people, by sheer, shameful force of their personalities, make working for them rotten. We call them toxic managers. Their results may look fine on paper, but the fact is, all is not well if you have one loose in your workforce: It's unhealthy, unproductive and will eventually undo HR's efforts to create a healthy, happy and progressive workplace."

    Email Link  |  iFaveIt  |  Comments  |  Read: humanresources.about.com


    Bad Bosses Incite Job Flight In U.S. - Survey

    "One-third of poll respondents rated their bosses or supervisors as fair or poor, and more than half of those who rated their bosses "poor" said they are looking for another job. Twenty-nine percent of those who rated their bosses "fair" or "poor" said they were worried about losing their jobs."

    Email Link  |  iFaveIt  |  Comments  |  Read: forbes.com


    How To Manage Smart People

    "What follows is some advice for managers on how to manager people, especially talented people. I worked for nine years at Microsoft, sometimes managing projects, sometimes managing people, but always with a manager above me. I think I’m smart, but many of the people who have worked for me definitely were. Over the years I’ve experienced many mistakes and successes in both how I was managed, and how I managed others. What follows is a short distillation of some of what I’ve learned. There's no one way to manage people, but there are some approaches that I think most good managers share."

    Email Link  |  iFaveIt  |  Comments  |  Read: uiweb.com


    Workplace Bullying: Introduction To The 'Silent Epidemic'

    "This paper introduces the key actors in the organizational drama - targetted individuals, perpetrators, witnesses and employer representatives - and the typical responses. The authors derive their suggested solutions from emphirical research and extensive anecdotal evidence."

    Email Link  |  iFaveIt  |  Comments  |  Read: bullyinginstitute.org


    Court To Look At Workplace Harasssment

    " The Supreme Court agreed Monday to clarify when employers can be sued for sexual harassment, in a case involving a Pennsylvania woman who claims male bosses told her dirty jokes and urged her to perform sex acts."

    Email Link  |  iFaveIt  |  Comments  |  Read: abcnews.go.com


    Preventing Violence And Harassment In The Workplace

    "The present report identifies the different forms and patterns of violence and harassment in the workplace in the EU and describes the recent upsurge in actiity and initiatives with respect to violence and harassment within the legal arena, with new legislation addressing these problems recently enacted or in the pipeline in a number of countries. It presents evidence of adverse effects on individuals, organisations and society, and assesses the potential financial costs. It also analyses the factors that may contribute to and cause physical and psychological violence, and reviews a variety of good practices with respect to preventing and managing violence and harassment at work."

    Email Link  |  iFaveIt  |  Comments  |  Read: eurofound.eu.int


    Be a Company That People Want to Work For

    "One notable example of an executive who woke up to the need for a new management style is Mort Meyerson, chairman and CEO of Dallas-based Perot Systems. In 1996 he wrote an article for Fast Company magazine, 'Everything I Thought I Knew about Leadership Is Wrong,' in which he confessed that he had spent years at EDS bullying his people into eighty-hour workweeks, emphasizing profit-and-loss 'to the exclusion of other values' and creating a culture of 'destructive contention.' "

    Email Link  |  iFaveIt  |  Comments  |  Read: amacombooks.net


    Are Workplace Bullies Sabotaging Your Ability To Compete?

    "In a hyper-competitive global economy, where competition is no longer limited by geography or industry, new formidable competitors can arise seemingly overnight.1 In such an environment, one of the surest ways for an organization to fail is to tolerate workplace bullying. Bullies not only stifle productivity and innovation throughout the organization, they most often target an organization's best employees, because it is precisely those employees who are the most threatening to bullies."

    Email Link  |  iFaveIt  |  Comments  |  Read: gbr.pepperdine.edu


    Court Upholds Constructive Discharge Finding Based on "Severe Verbal Abuse"

    "In the recent case of Thompson v. Tracor Flight Systems, Inc., another state appellate court concluded that subjecting an employee to a continuous pattern of “severe verbal abuse” could constitute a “constructive discharge” and therefore amount to a wrongful termination, particularly when it was done in retaliation for engaging in protected conduct which included assisting other employees in obtaining pregnancy leave and the proper amount of pay."

    Email Link  |  iFaveIt  |  Comments  |  Read: hfbllp.com


    When Is A 'Tough' Boss Really A Bully?

    "Bad behaviour at the top costs companies dearly in terms of morale, productivity, creativity, absenteeism and transparency. So what's to be done?"

    Email Link  |  iFaveIt  |  Comments  |  Read: workplacehelp.com


    Bad Boss, Sick Employees

    "Bosses take note: employees exposed to difficult or unjust circumstances may not only become sullen and unproductive workers: they may get physically sick, as well."

    Email Link  |  iFaveIt  |  Comments  |  Read: psychologytoday.com


    Is It Against the Law To Be A Jerk?

    "Employers who fail to discipline aggressively and weed out (or at least train and reform) the boor, the bully, the power-monger, and even the person who simply lacks basic interpersonal skills may find themselves vulnerable to expensive and difficult employment lawsuits as disgruntled employees ascribe some unlawful motivation to the abusive conduct. And, of course, eliminating such negative forces from the workplace also yields numerous other benefits in the way of productivity and morale."

    Email Link  |  iFaveIt  |  Comments  |  Read: stoel.com


    Are You Secure Enough To Delegate Effectively?

    "Managers who delegate intelligently and follow up consistently are able to accomplish infinitely more than those who hoard tasks their subordinates should be doing." Includes a 36-question delegation quiz.

    Email Link  |  iFaveIt  |  Comments  |  Read: careerjournal.com


    Why Finding A Mentor Is Only The Beginning

    "During the past few years, many employers have embraced formal mentoring programs as a way to connect lower-level employees with senior executives. But these formal mentoring relationships often don't work out the way the employers hope. Many of the programs aren't regulated. Employees may end up matched with people with whom they're incompatible. Mentors and those they help also say it is tough to stay enthusiastic about a "forced friendship." The biggest complaint from those being mentored is neglect."

    Email Link  |  iFaveIt  |  Comments  |  Read: careerjournal.com


    Companies Battle Rudeness

    "Bad manners and a lack of courtesy have been on the rise at work for years, but that trend may be reversing, say those who specialize in promoting social skills." (The Book refernced in this Article, "Rude Awakenings: Overcoming the Civility Crisis in the Workplace," is available at the Books area of this site.)

    Email Link  |  iFaveIt  |  Comments  |  Read: globeandmail.com


    Critical Warning Signs Of Workplace Violence Not What Employees Expect

    "Experts claim that workplace violence rarely strikes without warning, but according to a new study on the issue, the majority of the US workforce does not recognise those potential warning signs."

    Email Link  |  iFaveIt  |  Comments  |  Read: continuitycentral.com


    When Workers Are Smarter Than The Boss

    "Managing a workforce can be difficult enough, but what if that workforce comprises highly educated individuals who may be smarter and quicker thinkers than the managers themselves?"

    Email Link  |  iFaveIt  |  Comments  |  Read: nzherald.co.nz


    Getting A Handle On Employee Motivation

    "Figuring out how to motivate your staff and adapt your style for their particular 'career anchors' can turn all employees into higher performers."

    Email Link  |  iFaveIt  |  Comments  |  Read: workingknowledge.hbs.edu


    Stressed Employees? Company, Heal Thyself

    "Frazzled workers can be a symptom of an array of organizational issues that can often be traced to a firm's strategy, structure and style."

    Email Link  |  iFaveIt  |  Comments  |  Read: workopolis.com


    Common Mistakes Leaders Make

    "We just got a new boss who thinks he knows everything and we’re the slaves. Can you please write a column that we can leave on his desk that tells him bosses have to listen to the workers sometimes?"

    Email Link  |  iFaveIt  |  Comments  |  Read: workopolis.com


    What Matters More Than Money?

    "Former McKinsey management consultant Jon Katzenbach has long been known as the guru of teams. ...Read the interview below and you'll see why he's proud to talk up pride as the key to getting the most out of people at work."

    Email Link  |  iFaveIt  |  Comments  |  Read: workopolis.com


    Be More Than A Manager: Coach Your Staff

    "“Some people in leadership roles are excellent leaders. But too many are bosses, 'snoopervisors,' technocrats, bureaucrats, managers, commanders, chiefs, and the like,” said Jim Clemmer, best-selling author and president of The Clemmer Group."

    Email Link  |  iFaveIt  |  Comments  |  Read: techrepublic.com.com


    Enhance Listening Skills & Management Success

    "No matter how technically adept, personable, and organized you are, without being able to listen to your bosses’ requests or your teams’ concerns, you won’t be an effective leader."

    Email Link  |  iFaveIt  |  Comments  |  Read: techrepublic.com.com


    Are You the Manager People Love to Hate?

    "Most bosses think they do a pretty good job of keeping their subordinates happy. Don Bibeault has no such illusions."

    Email Link  |  iFaveIt  |  Comments  |  Read: careerjournal.com


    Are You Secure Enough To Delegate Effectively?

    "Learning to properly delegate responsibility may be the toughest part of your job."

    Email Link  |  iFaveIt  |  Comments  |  Read: careerjournal.com


    Take The Delegation Quiz

    "How well do you measure up as a manager who can delegate? ...36 questions; estimated time to take this quiz: 10 minutes."

    Email Link  |  iFaveIt  |  Comments  |  Read: careerjournal.com


    The Dangers Of Asking Too Much Of Staff

    Written for Chief Information Officers, this Resource has general relevance.

    Email Link  |  iFaveIt  |  Comments  |  Read: techrepublic.com.com


    The New Work Contract: Work 2.0

    Provocative and compelling reading for anyone who works.

    Email Link  |  iFaveIt  |  Comments  |  Read: simplerwork.com


    Three Laws Of Workplace Behavior

    Great ideas from the author of "The Simplicity Survival Handook."

    Email Link  |  iFaveIt  |  Comments  |  Read: simplerwork.com


    Bullying Is Illegitimate and Damages Productivity

    An overview of the possible costs of workplace bullies.

    Email Link  |  iFaveIt  |  Comments  |  Read: workplacebullying.co.uk


    Resolving Employment Disputes: A Practical Guide

    "This handbook has been prepared by the American Arbitration Association to guide employers in the responsible development of alternative dispute resolution (ADR) procedures to resolve workplace disputes."

    Email Link  |  iFaveIt  |  Comments  |  Read: ilr.cornell.edu


    Monitoring Employee Email, Phone and Internet Use

    A useful resource for bosses and staff: "Should you monitor your employees' workplace communications? Here, we explain the law and provide some practical tips to help you avoid turning into Big Brother."

    Email Link  |  iFaveIt  |  Comments  |  Read: nolo.com


    10 Mistakes Plaintiffs’ Lawyers Hope You Make

    "Many mistakes arise simply from poor training or sloppy execution on certain employment fundamentals – actions that, while probably not malicious or deliberate, can undermine your case in court or call the employer’s conduct and motives into question."

    Email Link  |  iFaveIt  |  Comments  |  Read: faegre.com


    Dealing With Workplace Violence

    "From the U.S. Office of Personnel Management. Covers program development, development of a written policy statement, prevention and case studies."

    Email Link  |  iFaveIt  |  Comments  |  Read: opm.gov


    Tips for Creating A "Friendly" Workplace

    "Here are some tips on how to create a "friendly" workplace, where discrimination and harassment cease to exist."

    Email Link  |  iFaveIt  |  Comments  |  Read: public.findlaw.com


    Equal Pay Self-Audit for Employers

    "Ten Steps to An Equal Pay Self-Audit for Employers from the U. S. Department of Labor Women's Bureau."

    Email Link  |  iFaveIt  |  Comments  |  Read: worklifealliance.org


    What Do You Think Of Your CIO?

    "According to 400 IT professionals surveyed in May, CIOs effectively communicate their department's strategy and goals to the organization but they need to spend more time managing their staff and developing leadership within the IT department."

    Email Link  |  iFaveIt  |  Comments  |  Read: www2.cio.com


    Problem Signals For Bosses

    "Frequently I get calls from managers looking for help with a "new" problem. Things were going along so great, they'll say. We've all been getting along so well, they'll confide. There must be some troublemakers, they conclude."

    Email Link  |  iFaveIt  |  Comments  |  Read: bizjournals.com


    Bullying Statistics & Assessing Work Environments

    Statistics of workplace bullying are provided along with three ways to assess how bully-tolerant your work environment currently is.

    Email Link  |  iFaveIt  |  Comments  |  Read: workrelationships.com


    Preventing Or Alleviating Workplace Bullying

    This Resource looks at how to use policies, hiring, and top management support to create a bully-free workplace.

    Email Link  |  iFaveIt  |  Comments  |  Read: workrelationships.com


    Bullying At Work Is IIlegitimate And Damaging

    Information for employers on what bullying is and the significance of this problem.

    Email Link  |  iFaveIt  |  Comments  |  Read: workplacebullying.co.uk


    Danger: Toxic Company

    "When it comes to the link between people and profits, companies get exactly what they deserve. Companies that treat their people right get enormous dividends: high rates of productivity, low rates of turnover. Companies that treat their people poorly experience the opposite -- and end up complaining about the death of loyalty and the dearth of talent. These are 'toxic workplaces,' according to Pfeffer, 52, the Thomas D. Dee Professor of Organizational Behavior at the Stanford Graduate School of Business."

    Email Link  |  iFaveIt  |  Comments  |  Read: fastcompany.com


    The Typical Cost Of Bullying

    "Few employers understand how a bully impairs productivity, hinders performance, and damages profitability. This page looks at a typical example of the effect of one serial bully on one department's performance."

    Email Link  |  iFaveIt  |  Comments  |  Read: bullyonline.org


    Workplace Bullying's High Cost: $180M In Lost Time

    "Unfortunately, workplace bullying has existed since the dawn of employment, according to most psychologists and human resource experts. But tolerance for its various forms is declining swiftly as academicians release new statistics detailing its human and bottom-line dollar costs."

    Email Link  |  iFaveIt  |  Comments  |  Read: orlando.bizjournals.com


    The Psychology Of Workplace Revenge

    A Resource that sets out the law and psychology behind retaliation at work and what HR can do to prevent it.

    Email Link  |  iFaveIt  |  Comments  |  Read: workrelationships.com


    Bullying At Work Survey Report

    The results of a questionnaire sent out to three public service unions in Britian (e.g., "Two thirds of members have either experienced or witnessed bullying.").

    Email Link  |  iFaveIt  |  Comments  |  Read: workdoctor.com


    Bullies: Some Born, Most Grown

    Descriptions of Chronic, Opportunistic, Accidental and Substance Abusing bullies.

    Email Link  |  iFaveIt  |  Comments  |  Read: workdoctor.com


    Workplace Bullying Vs. Rudeness Or "Incivilities"

    "'Work it out between yourselves' is the mantra of those who dodge accountability."

    Email Link  |  iFaveIt  |  Comments  |  Read: workdoctor.com


    Prevenatable Escalation of Bullying

    "Loss Prevention or Loss Correction? An Easy Decision for Savvy Employers."

    Email Link  |  iFaveIt  |  Comments  |  Read: workdoctor.com


    How Employers Pay For Bullying

    Covers tangible and intangible costs.

    Email Link  |  iFaveIt  |  Comments  |  Read: workdoctor.com


    The Costs of Workplace Hostility

    The employer and indiviual costs of workplace hostility.

    Email Link  |  iFaveIt  |  Comments  |  Read: workdoctor.com


    Troublesome Trends In Contemporary Workplaces

    Data on workplace violence, harrassment and verbal abuse.

    Email Link  |  iFaveIt  |  Comments  |  Read: workdoctor.com


    Characteristics of Dysfunctional Workplaces

    A useful list of characteristics of workplaces that foster bullies that also serves as a good checklist for people to use when evaluating their current work environment as well as bosses.

    Email Link  |  iFaveIt  |  Comments  |  Read: workdoctor.com


    Bully Types and Tactics

    An overview of the following types of bullies and their tactics: Constant Critic, Two-Headed Snake, Gatekeeper and Screaming Mimi.

    Email Link  |  iFaveIt  |  Comments  |  Read: workdoctor.com


    Why People Sue the Boss

    "Feelings – not money – drive an employee to the lawyer's office and into the court system. The vast majority of normal people file charges because they don't feel valued, respected and listened to." This Resource sets out nine reasons for bosses to consider.

    Email Link  |  iFaveIt  |  Comments  |  Read: workrelationships.com


    Bad Boss Blunders

    A list of the 10 bad boss blunders.

    Email Link  |  iFaveIt  |  Comments  |  Read: joanlloyd.com


    Boss To Self: How to Build a Better Me

    "If you're an employee, you can't build a better boss. But if you're the boss, you can improve your boss skills and boss performance. Here are seven steps to building a better you"

    Email Link  |  iFaveIt  |  Comments  |  Read: fastcompany.com


    Buckingham Thinks Bosses Have an Attitude Problem

    "Marcus Buckingham teaches CEOs how to get the most out of their people and their organizations. His first lesson: Forget everything you think you know about being a leader."

    Email Link  |  iFaveIt  |  Comments  |  Read: fastcompany.com


    How To Give Good Feedback

    "We can't teach you the one right way to provide - or receive - feedback. But our program does offer five action-oriented principles to improve your performance with performance reviews."

    Email Link  |  iFaveIt  |  Comments  |  Read: fastcompany.com


    25 Rules For Leaders

    "Fast Company's recent RealTime San Diego generated a remarkable collection of ideas, tools, and inspirational advice. Here are 25 of the smartest insights that we took away from the event."

    Email Link  |  iFaveIt  |  Comments  |  Read: fastcompany.com


    When Bosses Are Brutal

    Comments from Harvey Hornstein, a professor of psychology, and author of, "Brutal Bosses And Their Prey," a Book about the damage done to employees and organizations by abusive superiors.

    Email Link  |  iFaveIt  |  Comments  |  Read: tc.columbia.edu


    Dealing With Bad Situations

    Some good pointers from a Vice President and Chief Information Officer including don't shoot the messenger.

    Email Link  |  iFaveIt  |  Comments  |  Read: cio.com


    Warren Bennis' Suggested & Annotated Reading List

    "I want to recommend books that are written with clarity and wit and that provide frameworks and contexts for understanding leadership. Don't expect silver bullets or The Three Effective Habits for Successful enter your profession here."

    Email Link  |  iFaveIt  |  Comments  |  Read: cio.com


    A Superior Checklist

    Although this Resource is titled, "Lessons for Co-Leaders," you will quickly learn it has a superior checklist for anyone who works. It is in fact Chapter 15 from the book Co-Leaders: The Power of Great Partnerships, by David Heenan and Warren Bennis, 1999.

    Email Link  |  iFaveIt  |  Comments  |  Read: cio.com


    Show Them That You Care

    "'They won't care how much you know until they know how much you care,' holds the old adage...I see it every day. Many common leadership actions scream, 'I care more about myself than I do about you—or the enterprise.' As you read these, see if any hit home."

    Email Link  |  iFaveIt  |  Comments  |  Read: cio.com


    The Utility of Humility

    "Think you know what leadership is? Management guru Jim Collins might beg to differ."

    Email Link  |  iFaveIt  |  Comments  |  Read: cio.com


    Honesty and Ethics

    "Here's how to run an honest organization and be an ethical leader."

    Email Link  |  iFaveIt  |  Comments  |  Read: cio.com


    Do The Right Thing

    "How does a commitment to "do the right thing" as it's applied to customers, employees, and other stakeholders affect an organization's daily decision making?"

    Email Link  |  iFaveIt  |  Comments  |  Read: hbswk.hbs.edu


    Common Traps For The New Leader

    "In this excerpt from Chapter 1 of the their book, Dan Ciampa and Harvard Business School Professor Michael D. Watkins describe some of the common traps into which new leaders can fall."

    Email Link  |  iFaveIt  |  Comments  |  Read: hbswk.hbs.edu


    Why Should Anyone Be Led by You?

    "Executives had better know what it takes to lead effectively—they must find ways to engage people and rouse their commitment to company goals. But most don't know how, and who can blame them? There's simply too much advice out there. Last year alone, more than 2,000 books on leadership were published...But we've discovered that inspirational leaders also share four unexpected qualities."

    Email Link  |  iFaveIt  |  Comments  |  Read: hbswk.hbs.edu


    Time To Treat Toxic Emotions At Work

    "Real emotional pain festers in every work environment and, if left unchallenged, can cripple an organization. Call in the 'toxin handlers,' advises author Peter Frost in Toxic Emotions at Work, from Harvard Business School Press."

    Email Link  |  iFaveIt  |  Comments  |  Read: hbswk.hbs.edu


    Evaluate This! The New Performance Review

    "For many managers, writing performance appraisals is akin to root canal—only more painful. It shouldn’t be. Here are tips for improving your employee evaluation process."

    Email Link  |  iFaveIt  |  Comments  |  Read: hbswk.hbs.edu


    The Art Of The Apology

    "Done right, an 'I’m sorry' can enhance both reputations and relationships. Done wrong, it can compound the original mistake. Here’s how to make sure your apology hits the mark."

    Email Link  |  iFaveIt  |  Comments  |  Read: hbswk.hbs.edu


    Taking Feedback To Heart (And Action)

    "Adapting to feedback—which inevitably asks people to change, sometimes significantly—is critical for managers who find themselves in jobs, companies, and industries undergoing frequent transitions."

    Email Link  |  iFaveIt  |  Comments  |  Read: hbswk.hbs.edu


    Getting A Handle On Employee Motivation

    A very good Harvard Business School Resource that involves understanding and relating to people in terms of which one of eight career anchors motivates them: in effect an approach to demonstrating respect.

    Email Link  |  iFaveIt  |  Comments  |  Read: hbswk.hbs.edu


    Words Make The Workplace Hostile

    "Acts of workplace aggression usually don't kill or maim, but they do serious damage to the recipient's image, morale and emotional well-being. And such behavior is common." A thoughtful Resource from Harvard Medical School's Consumer Health Information Group.

    Email Link  |  iFaveIt  |  Comments  |  Read: intelihealth.com


    The Road To Burnout

    "Burnout proceeds by stages that blend and merge into one another so smoothly and imperceptibly that the victim seldom realizes what happened even after it's over." Five stages of burnout are described.

    Email Link  |  iFaveIt  |  Comments  |  Read: helping.apa.org


    Stress in the Workplace

    A helpful outline of the causes of workplace stress from the American Psychological Association.

    Email Link  |  iFaveIt  |  Comments  |  Read: helping.apa.org


    Twelve Elements of a Healthy Company

    A useful 12-point checklist from the American Psychological Association.

    Email Link  |  iFaveIt  |  Comments  |  Read: helping.apa.org


    Reducing Occupational Stress

    Balanced ideas for manangers about what they and their organizations can do to reduce stress.

    Email Link  |  iFaveIt  |  Comments  |  Read: workhealth.org


    Workplace Bullying: Prevention And/Or Alleviation

    This Resource oultines how policies, hiring, and top management support can promote a bully-free workplace.

    Email Link  |  iFaveIt  |  Comments  |  Read: workrelationships.com


    Building Blocks of A Winning Workplace

    "Information on the six core components of a winning workplace: Trust, Respect & Fairness; Open Communications; Rewards & Recognition; Learning & Development; Teamwork & Involvement; and Work/Life Balance."

    Email Link  |  iFaveIt  |  Comments  |  Read: winningworkplaces.org


    Business Ethics Resource Links

    A comprehensive listing of organizations and publications focussed on this key topic.

    Email Link  |  iFaveIt  |  Comments  |  Read: workindex.com


    An Ethics Toolkit For Managers

    "This guide is a straightforward and highly practical tool designed to help leaders and managers implement comprehensive ethics management systems in their workplaces -- systems to deal with the complex, ethical issues that can occur in the day-to-day realities of leading and managing an organization."

    Email Link  |  iFaveIt  |  Comments  |  Read: mapnp.org


    Good and Poor Listeners

    The Resource sets out the characteristics of both good and poor listeners and in so doing providing a listening audit checklist.

    Email Link  |  iFaveIt  |  Comments  |  Read: featuredreports.monster.com


    Why Are My Best People Leaving?

    " How can I be sure the people I need will stay? Are there certain questions I should ask to test their reliability?"

    Email Link  |  iFaveIt  |  Comments  |  Read: management.monster.com


    Building Relationships in the Startup World

    "Good companies are built on good people. It's so simple that it sounds almost simpleminded. But finding, keeping and working with good people are some of the most complex challenges any executive faces."

    Email Link  |  iFaveIt  |  Comments  |  Read: management.monster.com


    Small Gestures That Get Big Reactions

    "You hear the phrase, “Don't sweat the small stuff,” in stress-control seminars. But when it comes to respect, you absolutely must sweat the small stuff. Here are 10 small things you can do daily to gain the respect of your staff."

    Email Link  |  iFaveIt  |  Comments  |  Read: management.monster.com


    Leading Knowledge Workers

    "Leading workers in learning organizations is different than leading workers in traditional organizations. Learning organizations require leaders at all levels -- workers who can direct the organization through significant changes."

    Email Link  |  iFaveIt  |  Comments  |  Read: management.monster.com


    Effective Performance Reviews

    "Effective managers address staff performance throughout the year, providing positive acknowledgment and necessary coaching and feedback to address problematic areas or issues. The formal performance review, then, should contain few, if any, surprises."

    Email Link  |  iFaveIt  |  Comments  |  Read: management.monster.com


    Five Steps To Leading A Team Effectively

    "Here are five basic keys to leading successfully in this new world of teamwork."

    Email Link  |  iFaveIt  |  Comments  |  Read: management.monster.com


    How Are Your Ethics?

    "Each leader must model high ethical standards. In addition, here are 10 more steps you can take right now."

    Email Link  |  iFaveIt  |  Comments  |  Read: management.monster.com


    Credibility Counts

    "Every leader and potential leader needs to avoid five specific mistakes to maintain credibility."

    Email Link  |  iFaveIt  |  Comments  |  Read: management.monster.com


    Build Employee Loyalty

    This Resource has great actionable ideas to increase loyalty and decrease turnover.

    Email Link  |  iFaveIt  |  Comments  |  Read: management.monster.com


    The New Leadership

    "Once upon a time, people led by intimidation. But these days, the fear factor has little to do with leadership. Find out what skills you need now."

    Email Link  |  iFaveIt  |  Comments  |  Read: management.monster.com


    The Need for Executive Self-Assessment

    "Increasingly, companies are requiring their high-potential execs, the ones tabbed for stardom, to learn more about themselves."

    Email Link  |  iFaveIt  |  Comments  |  Read: change.monster.com


    Firms Seen Stifling Key Employees

    "Many North American organizations are stifling their key 'knowledge workers' with well-intentioned -- but outmoded -- management approaches that are more offensive than helpful, says Towers Perrin principal Thomas Davenport."

    Email Link  |  iFaveIt  |  Comments  |  Read: workopolis.com


    How To Be Assertive Without Being Aggressive

    "Learn how to handle authority with grace: be strong, be fair and be respected."

    Email Link  |  iFaveIt  |  Comments  |  Read: ivillage.co.uk


    What Is Intimidating Or Inappropriate Behavior?

    A pragmatic listing of five groups of behaviors, that could becould be considered as intimidating and inappropriate.

    Email Link  |  iFaveIt  |  Comments  |  Read: hr.uwa.edu.au


    Injustice, Stress And Bullying Can Be Expensive

    A thorough resource that includes material on Measuring the Costs Associated with Stress, Injustice, and Bullying.

    Email Link  |  iFaveIt  |  Comments  |  Read: bullyinginstitute.org



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