How to work effectively with a difficult boss

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    The Verbally Abusive Relationship: How to Recognize it and How to Respond

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    Crooked Ex-Boss

    Posted by: waterlily_07
    Date: 1/20/2006 2:27:15 PM

    I left my job of two years just yesterday. I worked @ at a residential setting for mentally handicapped adults. I had issues with the boss in concern with the way the residents were being treated several times. I never confronted the issues because I felt intimidated of her due to the fact that I am very young and I am a easy come easy go kind of girl. She has been seasoned over the years, she's rough around the edges, and non-emotional. In that two year period I never received a raise. Just days before I quit she sent out a memo stating that all staff were to get a twenty-cent rasie. I thought well, somethings better than nothing, but I knew I was worth more than that. I got along with almost all the staff, and I absolutely adored working with the residents. I showed up for work everyday on time, I was dependable productive staff. My boss has a bad habit of writing notes to everyone instead of talking to them personally. She complains that she has 3 jobs and dosen't have time to talk personally often. I was accused by a staff member of eating a bowl of beans before taking a resident out to go shopping? She told my boss that I had cheated a client out of 30min.shopping time.Instead of calling me, and telling me what the problem was, she writes a note. Stating it has come to her attention that I allegedly cheated client out of shopping time and that it may fall under medicare fraud charges. She told me to write an explanation on the back if the info was not accurate. I had a witness who was also a staff write a letter of clearance testifying that the other staff's accusations were false. I slip the letter under the door, along with a letter that I had wrote to her. I wrote the letter very carefully, making sure to not offend her.I even had another staff read before submitting. The letter said that my feeling were somewhat hurt that a staff would make false accustaions, and I asked nicely to please call me next time if something serious like false accusation happens again. I stated that there were a few issues regarding the mistreatment of clients that I wanted to address. Such as making clients go out in tornadic weather, making clients go out when they are ill, and not feeding clients enough food. I wrote this all in a professional manner, I never once blamed her for anything. There was no-name calling or anything to that degree in the note. She calls me two days later stating that she is very offended by the letter. I say, oh, well I apologize that was not my intent. She says I am not going to call you over pity issues like such. I refuse to waste my cell phone min. and roam to call you. Don't tell me how to do my job, she kept yelling @ me over the phone. I say I am not telling you how to do your job, I know you know your job. She was yelling @ me saying that she didn't need my input in the whole ordeal because she had other staff's note to testify on my behalf. I told her there were serious issues with the clients that needed to be addressed. She didn't want to hear them? She said she didn't know why I was still talking, because she wasn't going to listen to another word. She told me if I had a problem, I need to stop @ her office before 3pm. I told her I am not going to get down on her level and scream and rant and rave. I told her, I'll take my complaints to your employer. She said, yeah, you go ahead, call me boss. I asked for her employer's number, and then she hung up on me. Does her behavior sound approprite to you? She is always preaching be professional, but she flipped her lid. I called her employer. I am sure she contacted her employer before I did because I had to call information to get her employers number. I called her employer and she sounded as if she already knew the whole story before I could tell her the problem. She said well, "Patty" is an exceptional woman, she's a great teacher, and a mentor. Perhaps she is just having a bad day because she is overworked."Patty is a RN and I think Patty does a great job. I was stunned. First off Patty's employer has a office that is 100miles away. She's not there with those clients everyday to see how they are getting treated or feed. I am. Also Patty has made it a business to rent rentals to other handicapp clients in town. Her ex. husband owns the rentals and charges outlandish prices for the apartments. The jiff is her ex. husband is still living with her at home, she admits to that. I left my job to save my self-esteem and my health. That's said and done, I am fine with that. I am still new to the game, I will find something that fits me. I have been considering going to college. I want to know what I can do about these abused clients. They still have to live there and put up with that crap. Who do you contact above Patty's employer?



    Reply from: Karra
    Date: 1/25/2006 10:43:00 PM
    Reply: To waterlily: Tough one. I think you would need proof or someone on the inside to back your allegations. What about contacting the clients' families? To growasetof: Not nice.

    Reply from: growasetof
    Date: 2/1/2006 8:48:00 PM
    Reply: how bout that readers digest version again!

    Reply from: Karra
    Date: 2/1/2006 9:25:00 PM
    Reply: how about giving us your reader's digest version? Are you disgruntled? You sound disgruntled. :)

    Reply from: growasetof
    Date: 2/2/2006 7:09:00 PM
    Reply: how can I sound like anything from typing? Reader's digest version, I'm a boss and find it amazing what people complain about. I've not always been in this position but when I've found myself in similar circumstances, one makes a decision to suck it up and take it or get out and move on. Seems like most of these folks just want to call a whambulance.

    Reply from: Karra
    Date: 2/2/2006 9:59:00 PM
    Reply: You can sound like anything I think you sound like from typing. And I hear you! I have no use for whiners either.. am subjected to it daily thanks to the open environment concept and a certain individual who has taken it to the level worthy of a circus sideshow act. This individual seems permanently stuck in whining mode. I mean everything and anything gets a whine. A very loud one. It's daily mental abuse for the rest of us. Everyone now pay attention to growasetof! Whining is bad. Bad, bad. I've learned the best approach is to never react to the whining, and to just address the underlying issue, if there is one. Kind of like paper training a puppy that keeps peeing everywhere.

    Reply from: growasetof
    Date: 2/3/2006 5:26:00 PM
    Reply: here, here Karra...you go girl!

    Reply from: Karra
    Date: 2/3/2006 8:01:00 PM
    Reply: Poor muzzled growasetof you are a bad influence…. now my posts are being deleted too! It’s a pity our work problems can’t be deleted like the posts. I’m really impressed with the quality of posts on this forum, and the way people stick to the topic and help each other with advice, and the diligence of the moderator. It makes it a safe place to air frustrations. But it sure doesn’t reflect what goes on in the real world. Venting and meandering off topic can work to build rapport. They’re not always a bad thing. While I get really burned out by the whiiiiining and related games at work, the touchy feely stuff is contrived nonsense that resolves nothing and only bottles up rage (in my opinion). Nothing like a good honest rant! The impression I got from waterlily’s post was frustration over being treated unfairly, not being listened to, and the inability to do anything about it. This is the place to vent that. It helps the rest of us to see that we’re not alone. However growasetof is on the receiving end of that all day. Why is his response less valid just because it’s terse, and even a bit rude? Perhaps he has a point too, such as it is. I was recently told by someone who came to me for help that I was beating her up with my words. This was an individual who persisted on trotting over to my desk with the regularity of a metronome and pestering me with questions I couldn’t answer after I politely asked her to email me or schedule a meeting to give me time to prepare. So who’s attacking who? It’s like feeding pigeons… keep doing it and pretty soon you’ll be covered in pigeon poop.

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