How to work effectively with a difficult boss

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    Suggestions ???

    Posted by: wamp321
    Date: 8/19/2008 11:58:45 AM

    I am in management in retail (3rd assistant) and our store manager is reluctant to follow policy and procedure, if it adversly affects him. One such policy is the company requirement that he actually works the closing shift one night per week. To get around this policy, he makes out 2 different schedules, the one corporate gets and the one we as managers follow. Of course, the one that goes to corporate has him closing one night per week, the one we follow doesn't. The District Manager is aware of this (among other things) and has told him that he must follow P&P. But this has yet to happen. There are a lot more P&P not being followed and things that have happend that are just not right, the District Manager aware of all of them. One manager that went directly to the District Manager about the goings on was transferred to another store, basically a promotion for him.

    What, if anything, should I do? In my position I have to deal with our employees and their concerns. How does someone do that when the employees see the unfairness with their own eyes? Going above the District Manager would cost me my job. Suggestions???



    Reply from: boss_sucks_dung
    Date: 8/21/2008 10:22:00 AM
    Reply: Wow, this is a tough one. What's the problem with the district manager? Sounds just as incompetent. Maybe is protecting your store manager who is a personal friend? Doesn't sound like there's a shortage of people to promote to be a better manager (like you.) So why are they keeping the loser? The answer to your future in this store rests on this question. Probably they don't have enough serious infractions with this manager (yet) to terminate him with the least liability to the company for doing so. And if you've complained directly to same district manager, why no transfer for you to another store and promotion to management like your other co-worker got? Maybe you should transfer right out of this lame district anyways? Or you could wait it out. Sometimes, as it happens, jerks wind up getting weeded out by messing up in other ways and the problem takes care of itself. How long have you and manager been working in this store?

    Reply from: Darvey
    Date: 8/23/2008 5:51:00 PM
    Reply: Complained and promoted..... you almost wish you could have seen that coming and beat the other manager to the punch. To me if the DM is not doing anything about it, I would just go about my job and tell everyone else the same. I mean everyone is an adult and knows that life is not always fair. It is just a shame that you have to try to manage your employees with the “good old boys” scenario going on. If your employees start to quit and work else where, that is some ammunition that you could put in writing to the DS forcing him to resolve. It has to be a little hot for the club to show signs of cracking. You could go to HR, but I would not recommend that unless there is harassment, or discrimination. I guess you could get him on falsifying payroll documentations if he is on a timecard, but if he is salaried I don’t know if that would matter. Maybe someone with some expertise can advise you on that.

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