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Key Books

The Bully at Work: What You Can Do to Stop the Hurt and Reclaim Your Dignity on the Job

Mobbing: Emotional Abuse in the American Workplace, 2002 Revised Edition

Problem Bosses: Who They Are and How to Deal With Them

Smart Moves: 14 Steps to Keep Any Boss Happy, 8 Ways to Start Meetings on Time, and 1,600 More Tips to Get the Best from Yourself

Reviewer/Reader Feedback: "The book is divided into 14 broad categories of management activity, ranging from communicating successfully to managing your boss. Each category is accompanied by checklists taken from firms such as Humana and General Electric."

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