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Key Books

In Sheep's Clothing: Understanding and Dealing With Manipulative People

Mobbing: Emotional Abuse in the American Workplace, 2002 Revised Edition

Tongue Fu! : How to Deflect, Disarm, & Difuse Any Verbal Conflict

The Empowered Imperative: Assertively Managing Yourself for Optimum Success

Reviewer/Reader Feedback: "Smeed's well organized book extremely readable…and the reader will gain self-confidence and feel a motivating permission to excel."

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