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Key Books

Throwing the Elephant: Zen and the Art of Managing Up

Brutal Bosses and Their Prey: How to Identify and Overcome Abuse in the Workplace

Gray Matters : The Workplace Survival Guide

People Styles at Work: Making Bad Relationships Good and Good Relationships Better

Reviewer/Reader Feedback: "One the best book and method on the subject I have read so far, and I have read quite a few. There are 4 main Communication Styles, and the best thing is that only observable behaviors are used to categorize people in one style or another. No messing around with people's phsyche, and finally a very simple method to effectively relate to other people in the workplace."

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