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Key Books

Fighting Back: Overcoming Bullying in the Workplace

Mobbing: Emotional Abuse in the American Workplace, 2002 Revised Edition

Crucial Conversations

Lessons from a bad boss

"If you are stuck with a bad boss, how do you deal with it in the best possible way? Most of us handle it badly: we cycle down into anger, resentment, or depression, and we act out by complaining and/or indulging in petty sabotage. So here, says Erika Andersen, a contributor to Forbes, are ways to survive until you can get to a new job."

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