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Key Books

Coping with Toxic Managers, Subordinates ...And Other Difficult People: Using Emotional Intelligence to Survive and Prosper

What Your Boss Doesn't Tell You Until It's Too Late: How to Correct Behavior That Is Holding You Back

Throwing the Elephant: Zen and the Art of Managing Up

Is It Against the Law To Be A Jerk?

"Employers who fail to discipline aggressively and weed out (or at least train and reform) the boor, the bully, the power-monger, and even the person who simply lacks basic interpersonal skills may find themselves vulnerable to expensive and difficult employment lawsuits as disgruntled employees ascribe some unlawful motivation to the abusive conduct. And, of course, eliminating such negative forces from the workplace also yields numerous other benefits in the way of productivity and morale."

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