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Key Books

Tongue Fu! : How to Deflect, Disarm, & Difuse Any Verbal Conflict

You Don't Have to Take It!: A Woman's Guide to Confronting Emotional Abuse at Work

Work Abuse: How to Recognize and Survive It

Are You A Token Worker?

"One possible downside of a corporate focus on recruiting people of color is the inadvertent creation of a “token,” someone who is viewed more as a representative icon than as an individual. When differences are highly visible, as with a person's race, token employees may feel the fate of a people rests on their shoulders."

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