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Key Books

Power Freaks: Dealing With Them in the Workplace or Anyplace

How to Survive and Get Ahead When Your Boss is A Tyrant, Control Freak, or Just Plain Nuts!

Crazy Bosses: Spotting Them, Serving Them, Surviving Them

The Art Of The Apology

"Done right, an 'I’m sorry' can enhance both reputations and relationships. Done wrong, it can compound the original mistake. Here’s how to make sure your apology hits the mark."

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