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Key Books

What Your Boss Doesn't Tell You Until It's Too Late: How to Correct Behavior That Is Holding You Back

The Gentle Art of Verbal Self-Defense

Managing Multiple Bosses: How to Juggle Priorities, Personalities & Projects, and Make It Look Easy

Dealing With Workplace Violence

"From the U.S. Office of Personnel Management. Covers program development, development of a written policy statement, prevention and case studies."

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