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Throwing the Elephant: Zen and the Art of Managing Up

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Coping with Toxic Managers, Subordinates ...And Other Difficult People: Using Emotional Intelligence to Survive and Prosper

How Do You Deal With Difficult People At Work?

"These days everyone is difficult -- the people I work with, customers, everybody. They are wearing me out. Is there a secret for dealing with difficult people?"

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Comments: [add a comment]

User: anonymous
Date: 12/20/2008 2:58:00 PM

Confront them. Let them know how they are acting and tell them to alter their behavior. This isn't 100% full proof. However, it really throws them off guard when someone calls them on something they are doing wrong. This really only applies to people that are of reasonable character. I think those with emotional problems may need a whole different approach and unfortunatly they are the ones that are tolerated in the work place because of their "special needs"

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