How to work effectively with a difficult boss

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    Key Books


    A Survival Guide for Working With Bad Bosses: Dealing With Bullies, Idiots, Back-stabbers, And Other Managers from Hell


    Who's Afraid of the Big, Bad Boss? 13 Types and How to Survive Them.


    Power Freaks: Dealing With Them in the Workplace or Anyplace

    Reports & Surveys

    More substantial Resources on several topics (many of which are potential curriculum resources for the academic community) along survey information. (Resource suggestions encouraged.) Books related to "Reports & Surveys" are set out on  their own page.


    How to Deal With Bully Bosses - CIO.com - Business Technology Leadership

    "Is your boss a tyrant of Machiavellian proportions? If it makes you feel better, you're not alone. According to a study by the Employment Law Alliance, almost half of all employees have been targeted by a bully boss."

    Email Link  |  iFaveIt  |  Comments  |  Read: cio.com


    Annoyed by incompetent bosses and whiny co-workers?

    "In a recent Angus Reid poll, Canadian workers cited the things that bug them most at work. Topping the list is incompetent managers, followed by co-workers with a negative attitude, hypocrisy, colleagues who whine without addressing their problems, and poor office communication."

    Email Link  |  iFaveIt  |  Comments  |  Read: financialpost.com


    Three Tips for Coping With a Nightmare Boss

    "Meryl Streep's cold-hearted character in "The Devil Wears Prada" has nothing on real-life bosses gone bad. Consider the boss who gave an employee a written reprimand for "leaving work without permission" -- after she passed out in the bathroom and was whisked by ambulance to a nearby hospital."

    Email Link  |  iFaveIt  |  Comments  |  Read: careerjournal.com


    Bad bosses run riot in one in four UK workplaces

    "Nearly one in four of UK managers are rated as 'bad' or 'dreadful', by their UK employees, and only 4% of staff would rate their bosses 10 out of 10.

    A survey of almost 1,100 UK staff, by campaigning group The Good Boss Company, reveals that 58% of respondents have looked for another job because of their bad manager."

    Email Link  |  iFaveIt  |  Comments  |  Read: personneltoday.com


    BBC News | TALKING POINT | Is your boss a bully?

    "Do you get picked on at work? Are you punished for making the smallest mistake, or do you just feel that you don't fit in? A new survey is expected to reveal that a huge number of people have witnessed bullying in the workplace. Most victims point to managers as the main culprits."

    Email Link  |  iFaveIt  |  Comments  |  Read: news.bbc.co.uk


    Do you work for a psychopath?

    "At least 1 per cent of people in power fit the personality type. Even scarier, they're often protected by employers because they're so driven to succeed."

    Email Link  |  iFaveIt  |  Comments  |  Read: theglobeandmail.com


    Working For a Boss Who Bullies

    "I found myself thinking of that boss a few weeks ago, when underlings of John R. Bolton started appearing before Congress to say he should not be made ambassador to the United Nations because, in the words of one, he was a "serial abuser" of employees, "a kiss-up, kick-down sort of guy." What saddened me was that I was not surprised. I don't know anything about this particular man, but I do know that bullying bosses are generally allowed to move up the rungs of power, their temper tantrums mistaken for a leadership style."

    Email Link  |  iFaveIt  |  Comments  |  Read: benchmarkcommunicationsinc.com


    Bullying Boss

    ""A boss that bullies is bad – for you and for the business," says Brian McDermott, of GrowthWorks Inc., a Maple Grove-based training facilitation and consulting company. "You spend 50 to 70 percent of your waking hours at work. The stress of a being managed by a bully can make that time unbearable."

    Email Link  |  iFaveIt  |  Comments  |  Read: startribune.com


    Workplace bullying - Bullying boss

    "John Bolton, the embattled nominee for ambassador to the United Nations who faces a crucial committee vote Thursday, isn't the only high-powered boss whose reputation for bullying subordinates and quashing dissent is raising eyebrows. The red-faced, desk-pounding tyrant, while hardly extinct from the corner offices of corporate America, is increasingly shunned when it comes to promotion, particularly for top-tier positions."

    Email Link  |  iFaveIt  |  Comments  |  Read: thesite.org.uk


    Bolton Allegations Put Spotlight on Problem of the 'Bully Boss'

    "Allegations that John Bolton verbally abused his State Department underlings have bogged down his nomination as ambassador to the United Nations. But they would sound like just another day on the job to the many Americans who have worked for a bully."

    Email Link  |  iFaveIt  |  Comments  |  Read: newhousenews.com


    bully for you

    "Up to 70 per cent of us have been bullied at work and it's costing employers a fortune. If you need to know how to fight back, read on."

    Email Link  |  iFaveIt  |  Comments  |  Read: entertainment.news.com.au


    Expert Confirms Bolton Is Bully

    "Recent headlines echoed Carl Ford's explosive testimony before the Senate Foreign Relations Committee demonizing John Bolton as an unqualified nominee for UN ambassador. Workplace Bullying is real; it is repeated, health-harming mistreatment, partly verbal abuse, that disrupts work. One in six American workers experiences it."

    Email Link  |  iFaveIt  |  Comments  |  Read: biz.yahoo.com


    What to do about a really bad boss

    "Targeted workers should identify the problem, seek help from a doctor or counselor and, finally, expose the bully."

    Email Link  |  iFaveIt  |  Comments  |  Read: freep.com


    Putting a Workplace Bully Back In Line

    "Dealing with workplace stress is bad enough without a workplace bully; WebMD tells you how to fight back."

    Email Link  |  iFaveIt  |  Comments  |  Read: my.webmd.com


    Whom do you work for? 8 types of bosses

    "Key to survival is right attitude, language, behavior."

    Email Link  |  iFaveIt  |  Comments  |  Read: cnn.com


    Spot the office psycho

    "Psycopaths aren't always so easy to spot as a Norman Bates or Hannibal Lecter. They come in all shapes and sizes, say psychologists - and there are far more out there than we think."

    Email Link  |  iFaveIt  |  Comments  |  Read: thisislondon.co.uk


    Bullied workers suffer 'battle stress'

    "What do soldiers under fire and bullied workers have in common? Not much, you may think."

    Email Link  |  iFaveIt  |  Comments  |  Read: news.bbc.co.uk


    Jerk Bosses: To Coach or Can?

    "On our website, we asked over 2,000 people which of the jerk characteristics would most make them walk out the door. Here's the latest "top five" (six, really), and how they differ for men and women."

    Email Link  |  iFaveIt  |  Comments  |  Read: blog.fastcompany.com


    The Wrong Stuff

    "Is a poor economy to blame for workplace bullies and toxic bosses? No, but a business culture that celebrates aggression and toughness might be."

    Email Link  |  iFaveIt  |  Comments  |  Read: fastcompany.com


    E-mail drives office warfare: study

    "E-MAIL has become the weapon of choice in the battleground of modern office politics, a study has found."

    Email Link  |  iFaveIt  |  Comments  |  Read: news.com.au


    Bullies take toll on morale, productivity

    "Word has it that the boss who screams, threatens and belittles is more outdated than Dagwood's Mr. Dithers in the "Blondie" comic strip. Today's ideal boss is supposed to be more like a coach who teaches, encourages and supports workers to give their best efforts. But apparently there are quite a few chair-throwing Bobby Knights still out there."

    Email Link  |  iFaveIt  |  Comments  |  Read: mlive.com


    Survey finds bullying common at work

    "Nearly 1 in 3 American workers say they've experienced two "negative acts" at work weekly in the last six months, researchers from Arizona State University found. That's almost 31/2 times the rate found in studies of Danish workers."

    Email Link  |  iFaveIt  |  Comments  |  Read: desmoinesregister.com


    Keeping up the good work

    “Don’t keep it bottled up” is more than a feel-good workplace mantra. A lack of honest communication is the top morale buster at work, according to two surveys developed by Menlo Park, Calif.-based OfficeTeam."

    Email Link  |  iFaveIt  |  Comments  |  Read: fortwayne.com


    Workplace focus: Working for a bully

    "An online survey of 403 workers conducted by ASU’s Hugh Downs School of Human Communications found that almost 10 percent said they had been bullied in their workplaces in the last six months, and 30 percent said they had been bullied at some point during their careers."

    Email Link  |  iFaveIt  |  Comments  |  Read: aztrib.com


    Management Bullies Require Attention

    "What the research has shown, however, is that employees of bullies withhold the extras, i.e. they are not fully engaged or giving 100 percent. For example, they may treat customers poorly, do average as opposed to excellent work and spend countless working hours complaining about the boss to their colleagues and friends. Clearly, the organization suffers in both tangible and intangible ways when managers push employees around."

    Email Link  |  iFaveIt  |  Comments  |  Read: thebusinessledger.com


    Fear and loathing in the workplace

    "A bullying boss can have an impact on your work and on your health. Kate Taylor tells you how to tackle to problem."

    Email Link  |  iFaveIt  |  Comments  |  Read: guardian.co.uk


    Managers lead bullying of mentally ill staff

    "According to a new survey of Scottish staff suffering from mental health problems, it is managers who mostly subject them to bullying as 38% say they have endured some form of abuse at work."

    Email Link  |  iFaveIt  |  Comments  |  Read: hrgateway.co.uk


    Bullying prevalent in many workplaces

    "Remember that kid in school who constantly teased you and made you feel insignificant? He might now be working in your office doing the same things. If you had to face some kind of school bully as a child, Jess Alberts, professor of communications at Arizona State University, says you might very well have come in contact with the workplace bully - someone who systematically tries to impair your ability to succeed at work."

    Email Link  |  iFaveIt  |  Comments  |  Read: azcentral.com


    US Companies Lose $105 Billion To Poor People Performance

    "Worldwide companies talk about people being their biggest asset yet they are not taking enough time to ensure they effectively select and utilize their single most important factor – their employees. Hundreds of billions are wasted as businesses squander the talent and potential of their workforce and fail to match the right people to the right jobs."

    Email Link  |  iFaveIt  |  Comments  |  Read: hrhub.com


    It's lonely at the top

    "Almost half of bosses say that dealing with office politics is the worst thing about life at the top, according to a new poll of 1,000 chief executives."

    Email Link  |  iFaveIt  |  Comments  |  Read: businesseurope.com


    School Bullying Goes Further Than Teachers

    "Bullying among school staff is not just confined to teachers, with a survey showing large numbers of non-teaching staff are also being bullied by principals and colleagues. Early findings from a Community and Public Sector Union survey released yesterday suggest that 41.5 per cent of school services officers - non-teaching support staff - have experienced some form of bullying."

    Email Link  |  iFaveIt  |  Comments  |  Read: theage.com.au


    Resolving Workplace Conflict: 4 Ways To A Win-Win Solution

    "The effects of conflict in the workplace are widespread and costly. Its prevalence, as indicated by three serious studies, shows that 24-60% of management time and energy is spent dealing with anger. This leads to decreased productivity, increased stress among employees, hampered performance, high turnover rate, absenteeism and at its worst, violence and death."

    Email Link  |  iFaveIt  |  Comments  |  Read: webpronews.com


    How Well Does Your Boss Communicate?

    "The results of a recent survey show that a majority of professionals across many industries rate their boss average to poor when it comes to communication skills...A whopping 91% of those surveyed said effective communication is “critical” to leadership, yet less than one third said that there were enough true voices of leadership in their organizations."

    Email Link  |  iFaveIt  |  Comments  |  Read: boston.com


    Employement Engagement Higher At Double-Digit Growth Companies

    "Leaders at DDG [Double Digit Growth] companies are passionate about creating a positive working environment and culture; DDD companies provide greater opportunites and support for development; and senior leaders at DDG companies have a higher level of engagement."

    Email Link  |  iFaveIt  |  Comments  |  Read: was4.hewitt.com


    Bullying And Harassment

    "When people mention bullying, many automatically think of bullying in school - yet bullying is responsible for 30-50 per cent of all stress-related illness in the workplace. This, says the Health & Safety Executive, costs employers 80 million working days and up to £2 billion in lost revenue every year. It also results in poor morale and productivity and higher staff turnover."

    Email Link  |  iFaveIt  |  Comments  |  Read: bbc.co.uk


    Just Blame Those Bumbling Bosses

    "The problem with work isn't the workers. It's management. An Ohio State University research team has found what rank-and-file drones have known all along: Employees aren't born cynics. They're made that way by inept bosses, slipshod management and changes that come as slowly as Christmas to a toy-starved 5-year-old. And if they're left to fester, these pessimistic workers may find ways to get revenge."

    Email Link  |  iFaveIt  |  Comments  |  Read: khbs-tvhealth.ip2m.com


    Overworked, Overwrought: Desk Rage At Work

    "While the evidence so far is mostly anecdotal, the number of these kinds of workplace outbursts appears to be rising. In a new national survey of more than 1,300 American workers, 42 percent said yelling and verbal abuse took place where they worked -- and 29 percent admitted that they themselves had yelled at co-workers."

    Email Link  |  iFaveIt  |  Comments  |  Read: cnn.com


    Workplace Bullies Cause The Advent Of 'Desk Rage'

    "Welcome to the work world, where chronically demeaned clock-watchers work side by side with desk-pounding, phone-slamming executives; grudge-holding cubicle neighbors; passive-aggressive workaholics; and noise-polluting gabbers."

    Email Link  |  iFaveIt  |  Comments  |  Read: bizjournals.com


    My Job, Myself, My Problem?

    "Next week, a new study will proclaim that today's U.S. office workers are miserable. The reasons and remedies it suggests are sure to roll some eyes."

    Email Link  |  iFaveIt  |  Comments  |  Read: forbes.com


    Do You Work For a Bully Boss?

    "New-economy managers can be tough to work for. Many are crossing the line into abuse."

    Email Link  |  iFaveIt  |  Comments  |  Read: findarticles.com


    La-la land: workers happiest in L.A.

    "Nationwide, about 63 percent of workers described themselves as "happy" or "thrilled" with their current jobs, according to the study, which was sponsored by America Online. (America Online is a division of Time Warner, as is CNN/Money.) "

    Email Link  |  iFaveIt  |  Comments  |  Read: money.cnn.com


    Views of Depression In The Workplace Differ

    "Employers generally believe they are effectively addressing depression in the workplace, but depressed employees report finding obstacles to treatment, according to a study conducted by the University of Michigan Depression Center."

    Email Link  |  iFaveIt  |  Comments  |  Read: hr1.blr.com


    Decrease In Employee Stress At Finnish Workplaces

    "Stress and haste at the workplace have eased somewhat in Finland in recent years. A fresh survey by the Finnish Institute for Occupational Health and Safety indicates that work is no longer as psychologically taxing as before."

    Email Link  |  iFaveIt  |  Comments  |  Read: helsinki-hs.net


    Report of the Queensland Government Workplace Bullying Taskforce

    An substantial and excellent Report.

    Email Link  |  iFaveIt  |  Comments  |  Read: whs.qld.gov.au


    Violence At Work

    A Report from the International Labor Organization on bullying and violent behaviors.

    Email Link  |  iFaveIt  |  Comments  |  Read: ilo.org


    The Cost Of Violence/Stress At Work And The Benefits Of A Violence/Stress-Free Working Environment

    "This report will explore the problems of stress and various forms of violence at the beginning of the new millennium and the relationship between them. Our main focus will be on the cost of stress/violence. To establish the cost we need a clear indication of the possible effects of stress and violence. In order to put organisations into action such an exploration needs to be comprehensive in the sense that it includes not only the costs to the individual but also the potential costs to the organisations."

    Email Link  |  iFaveIt  |  Comments  |  Read: ilo.org


    Preventing Violence And Harassment In The Workplace

    "The present report identifies the different forms and patterns of violence and harassment in the workplace in the EU and describes the recent upsurge in actiity and initiatives with respect to violence and harassment within the legal arena, with new legislation addressing these problems recently enacted or in the pipeline in a number of countries. It presents evidence of adverse effects on individuals, organisations and society, and assesses the potential financial costs. It also analyses the factors that may contribute to and cause physical and psychological violence, and reviews a variety of good practices with respect to preventing and managing violence and harassment at work."

    Email Link  |  iFaveIt  |  Comments  |  Read: eurofound.eu.int


    Bullying From Backyard To Boardroom

    A collection of papers given at a 1994 conference on bullying.

    Email Link  |  iFaveIt  |  Comments  |  Read: cwpp.slq.qld.gov.au


    Satisfaction In Workplace Is Declining, Poll Shows

    "According to the Conference Board, only 49 percent of American workers stake a claim to job satisfaction. The national job happiness barometer shows a 10 percent drop from 1995 when 59 percent of workers surveyed described themselves as satisfied."

    Email Link  |  iFaveIt  |  Comments  |  Read: buffalonews.com


    How to Quit In Style

    "When work gets stressful, most of us have dreamed of shouting “I resign” to the boss, then stomping out of the office, never to be seen again. But according to a survey compiled by Office Angels, that scenario is miles apart from what normally happens when an employee decides to resign. Sweaty palms, a blank mind and the worry of who to approach makes resigning even more stressful than being grilled for an interview."

    Email Link  |  iFaveIt  |  Comments  |  Read: news.scotsman.com


    What They're Saying About You

    "Think your staff are crazy about you? Think again. Read our CIO U.S. survey of IT professionals and what they think about their CIOs."

    Email Link  |  iFaveIt  |  Comments  |  Read: cio.com


    You've Got Mail -- And The Boss Knows

    "A new survey of 192 companies by Bentley's Center for Business Ethics (CBE) found that 92 percent check up on their employees' use of email and the Internet at work. The study further revealed that 26 percent monitor employees' online activities all the time, not just when something gives cause for concern."

    Email Link  |  iFaveIt  |  Comments  |  Read: accounting.smartpros.com


    Assessing The Validity Of Job Stress Instruments

    An academic resource on a new approach for assessing the validity of job stress measurements.

    Email Link  |  iFaveIt  |  Comments  |  Read: cx.unibe.ch


    Stress Management And Relaxation Techniques

    "This report defines stress and explains why it is a real problem. Then it gives you practical, tested information and techniques concerning stress. These techniques help to improve the quality, and possibly, the length of your life."

    Email Link  |  iFaveIt  |  Comments  |  Read: hyperstress.com


    Emotional Abuse At Work: A Target's Perspective

    A substantial research report from the Director of Dispute Resolution at Wayne State University focussed on the systemic and interpersonal aspects of emotional abuse at work from a target's perspective.

    Email Link  |  iFaveIt  |  Comments  |  Read: worktrauma.org


    Workplace Bullying Survey

    "We asked whether people had been bullied, or had observed someone else being bullied. The results show that bullying is not a minor issue."

    Email Link  |  iFaveIt  |  Comments  |  Read: busreslab.com


    Resolving Employment Disputes: A Practical Guide

    "This handbook has been prepared by the American Arbitration Association to guide employers in the responsible development of alternative dispute resolution (ADR) procedures to resolve workplace disputes."

    Email Link  |  iFaveIt  |  Comments  |  Read: ilr.cornell.edu


    Violence in the Workplace, 1993-1999

    "This report focuses on nonfatal violence in the workplace — rape and sexual assault, robbery, aggravated assault, and simple assault — as measured by the NCVS. In addition, data from the Bureau of Labor Statistics are included to describe the nature of workplace homicide."

    Email Link  |  iFaveIt  |  Comments  |  Read: ojp.usdoj.gov


    Workplace Violence Risk Factors and Prevention

    A Resource from the National Institute for Occupational Safety and Health that, "reviews what is known about fatal and nonfatal violence in the workplace to determine the focus needed for prevention and research. The document also summarizes issues to be addressed when dealing with workplace violence in various settings."

    Email Link  |  iFaveIt  |  Comments  |  Read: cdc.gov


    Dealing With Workplace Violence

    "From the U.S. Office of Personnel Management. Covers program development, development of a written policy statement, prevention and case studies."

    Email Link  |  iFaveIt  |  Comments  |  Read: opm.gov


    What Do You Think Of Your CIO?

    "According to 400 IT professionals surveyed in May, CIOs effectively communicate their department's strategy and goals to the organization but they need to spend more time managing their staff and developing leadership within the IT department."

    Email Link  |  iFaveIt  |  Comments  |  Read: www2.cio.com


    Bullying In The Workplace - An Acceptable Cost?

    A research dissertation that covers: the roots of bullying, stress and its effects on health, and bullying in the workplace.

    Email Link  |  iFaveIt  |  Comments  |  Read: workplacebullying.co.uk


    The Dismal Failure Of Whistleblower Laws

    This Resource is a Paper presented to the International Whistleblowers Conference and reveiws laws in Australia, New Zealand, South Africa, Ireland and the United Kingdom.

    Email Link  |  iFaveIt  |  Comments  |  Read: uow.edu.au


    Violence And Aggression In The WorkPlace

    This Resource provides a psychoanalytic perspective of violence and aggression in the workplace. Includes a statistical summary of violence in the workplace and related research.

    Email Link  |  iFaveIt  |  Comments  |  Read: sba.oakland.edu


    Destructive Conflict And Bullying At Work

    An often quoted Report from the Manchester School of Management that presents the results of the first nation wide survey of workplace bullying in Britain. "With this report it is possible to establish a comprehensive and reliable picture of the problem and its outcomes. For individuals as well as organisations these results should provide sufficient ammunition to put the issue firmly on the organisational agenda."

    Email Link  |  iFaveIt  |  Comments  |  Read: le.ac.uk


    Violence On The Job - a Global Problem

    The main findings of the Report are presented including material on psychological violence.

    Email Link  |  iFaveIt  |  Comments  |  Read: workdoctor.com


    Bullying At Work Survey Report

    The results of a questionnaire sent out to three public service unions in Britian (e.g., "Two thirds of members have either experienced or witnessed bullying.").

    Email Link  |  iFaveIt  |  Comments  |  Read: workdoctor.com


    U.S. Hostile Workplace Survey 2000

    This is a Research Report from The Workplace Bullying & Trauma Institute based on the input of 1335 respondents - all targets of workplace bullying. (This is the largest research sample of its kind in the world.) It provides data on the bullies, the targets, health consequences and economic impact.

    Email Link  |  iFaveIt  |  Comments  |  Read: workdoctor.com


    Nat. Inst. of Mental Health Brochure On Depression

    A 23-page Brochure from the National Institute of Mental Health that, "gives descriptions of major depression, dysthymia, and bipolar disorder (manic depression). It lists symptoms, gives possible causes, tells how depression is diagnosed, and discusses available treatments. The brochure provides help and hope for the depressed person, family, and friends."

    Email Link  |  iFaveIt  |  Comments  |  Read: nimh.nih.gov


    American Management Assc. 2003 Email Survey

    "In 2003, more than half of U.S. companies engage in some form of e-mail monitoring of employees and enforce e-mail policies with discipline or other methods. In fact, 22% of companies have terminated an employee for e-mail infractions."

    Email Link  |  iFaveIt  |  Comments  |  Read: amanet.org


    American Management Assc. Corporate Values Survey

    "The report shows that a majority of respondants have witnessed behaviors in the office with value shortcomings: micro-management (70 percent), hidden agendas (56 percent), dissension in senior management ranks (58 percent) and failure to give proper credit (59 percent)."

    Email Link  |  iFaveIt  |  Comments  |  Read: amanet.org


    An Ethics Toolkit For Managers

    "This guide is a straightforward and highly practical tool designed to help leaders and managers implement comprehensive ethics management systems in their workplaces -- systems to deal with the complex, ethical issues that can occur in the day-to-day realities of leading and managing an organization."

    Email Link  |  iFaveIt  |  Comments  |  Read: mapnp.org


    Stress At Work

    A National Institute for Occupational Safety and Health study on the causes of work stress that covers: dangers of stress and steps to prevent stress.

    Email Link  |  iFaveIt  |  Comments  |  Read: cdc.gov


    American Perspectives On Workplace Bullying

    This material shares research findings from a review of North American literature on hostile behaviors at work believed to be relevant to workplace bullying.

    Email Link  |  iFaveIt  |  Comments  |  Read: si.umich.edu



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