"The effects of conflict in the workplace are widespread and costly. Its prevalence, as indicated by three serious studies, shows that 24-60% of management time and energy is spent dealing with anger. This leads to decreased productivity, increased stress among employees, hampered performance, high turnover rate, absenteeism and at its worst, violence and death."
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Read: webpronews.com
"The present report identifies the different forms and patterns of violence and harassment in the workplace in the EU and describes the recent upsurge in actiity and initiatives with respect to violence and harassment within the legal arena, with new legislation addressing these problems recently enacted or in the pipeline in a number of countries. It presents evidence of adverse effects on individuals, organisations and society, and assesses the potential financial costs. It also analyses the factors that may contribute to and cause physical and psychological violence, and reviews a variety of good practices with respect to preventing and managing violence and harassment at work."
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Read: eurofound.eu.int