Robert Sutton: Bad Boss: 14 Horror Stories About The World's Worst Bosses
"The best bosses are competent at the work they oversee and are in tune with what it feels like to work for them -- that's a central theme in my new book, "Good Boss, Bad Boss." I show how the best bosses know when to push their people to work harder, when to praise versus criticize their people, and when the best management is no management at all. They are seen as in charge, but have the wisdom to listen to their people closely and to encourage them challenge the boss's ideas in civilized and instructive ways. They treat their people with dignity and respect, and serve as "human shields," who protecting their charges harm, distraction, and idiots and idiocy of every stripe."
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