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Coward's Guide to Conflict
A Survival Guide for Working With Bad Bosses: Dealing With Bullies, Idiots, Back-stabbers, And Other Managers from Hell
Tongue Fu! : How to Deflect, Disarm, & Difuse Any Verbal Conflict
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Subject: Forwarded by Request: Worcester Telegram & Gazette - telegram.com - Coping with a ranting, raving boss
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The Gallup Organization's study of over 1,000,000 employees found that
if a company is losing good people, the single most common the cause is
their immediate supervisor. Gallup also found poorly managed workgroups
are an average of 50% less productive and 44% less profitable than well
managed groups. Other surveys indicate that approximately 40% of
employees have had to deal with a bad boss. Related management questions
are: does your Company need to strengthen its measures to address
difficult bosses and reduce stress, absenteeism and turnover; and, if
so, how would innovation, morale and profitability improve?
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